Phillip W. Duff, President and Founder
Oakley Duff Group Inc.

Phillip W. Duff has been involved in the debt collection industry for over 30 years beginning in a role with G.C. Services in the late 70’s as a debt collector. He was trained in Six Sigma while working for Bombardier Capital in Jacksonville, FL, and is successful helping organizations improve their accounts receivables processes using the Six Sigma methodology. Mr. Duff has consulted with National Creditors as well as countless collection agencies and national and regional debt buyers.

He has also initiated programs proven to drive positive revenue growth as an agency manager for major creditors and national debt buyers. Mr. Duff has also developed a unique process of initiating cultural change as a part of developing a revenue-driven atmosphere in a variety of formats. This unique philosophy and technique are unseen to date in the debt industry.

His substantial experience in the collection industry, Six Sigma core competency and highly developed industry relationships can provide you and your team a matchless perspective into your accounts receivable business.

Applying Lean Six Sigma to the financial
services industry to drive bottom-line results.

Mr. Duff or his assistant can be reached directly at phil@oakleyduff.com or by calling our office at (904) 687-1687.